2. Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Please note that processing does not occur on weekends or statutory holidays.

Delivery Timeframes

• Standard Domestic & Regional Delivery: 4–8 business days.

• International Delivery: 7–15 business days, depending on customs and local courier handling.

Shipping Rates & Free Shipping

We are pleased to offer complimentary standard shipping on all orders over $100 USD (or equivalent). For orders below this threshold, a flat rate shipping fee will be applied at checkout.

Tracking Information

As soon as your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website.

Customs, Duties, and Taxes

International orders may be subject to local import taxes, customs duties, and fees levied by the destination country once the shipment arrives. The recipient is responsible for any applicable duties or customs clearance fees.

Address Accuracy & Lost Shipments

Please ensure all shipping details are correct at the time of checkout. If a parcel is marked as delivered but has not been received, please contact our support team immediately to initiate an investigation.